Privacy Policy

Sharestead AI ("we," "our," or "Company") is dedicated to protecting the privacy, confidentiality, and integrity of personal information collected through our algorithmic trading platform and official web presence. This Privacy Policy outlines our standards for collecting, using, disclosing, retaining, and safeguarding your personal data, in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and aligned international privacy standards.

1. Categories of Information We Collect

In operating our platform and analytical features, we may collect information that identifies or relates to you as an individual:

• Identification and Contact Details: Full name, verified email address, telephone contact number, and country or province of residence;
• Technical and Device Data: Internet Protocol (IP) address, browser fingerprints, operating system specifications, network routing logs, and session activity timestamps;
• Platform Usage Analytics: Preferred analytical indicators, parameter configurations, risk calculator inputs, navigation flow, and interaction patterns;
• Exchange API Metadata: Encrypted read-only and trading API keys provided voluntarily by users to link external digital asset exchanges (private wallet seed phrases or master passwords are never requested or stored).

2. Purpose of Information Processing

We process personal data strictly for legitimate operational and compliance purposes, including:

• Configuring, maintaining, and updating the Sharestead AI analytical engine and trade execution modules;
• Providing technical customer support and responding to system operational inquiries;
• Detecting, preventing, and investigating suspicious activities, fraud, unauthorized system intrusions, or terms violations;
• Optimizing platform stability, latency reduction, user interface usability, and computational models;
• Complying with applicable legal recordkeeping and lawful compliance requests under Canadian regulatory frameworks.

3. Consent and Data Sharing Limitations

We do not sell, rent, or trade your personal information to third-party advertisers or commercial brokers. Data disclosures are restricted to the following limited circumstances:

• Trusted Service Providers: Specialized infrastructure partners, cloud computing hosts, cryptographic security auditors, and communications providers bound by strict contractual confidentiality agreements;
• Legal and Regulatory Obligations: Where mandated by court orders, subpoenas, statutory reporting duties, or lawful directives from governmental authorities;
• Corporate Reorganizations: In connection with a corporate merger, acquisition, or asset reorganization, subject to customary non-disclosure agreements.

4. Data Storage, Security, and Cross-Border Transfers

Sharestead AI utilizes industry-grade security protocols to protect data against unauthorized disclosure, loss, alteration, or theft. Protective measures include TLS 1.3 encryption in transit, AES-256 encryption at rest for sensitive configurations, strict role-based access restrictions, and periodic automated penetration testing. While our primary servers are structured in secure data centers located in Canada and trusted jurisdictions, information may occasionally be processed across international nodes. In all instances, equivalent data protection safeguards are maintained.

5. Retention of Personal Information

We retain your personal data only as long as necessary to fulfill the purposes set out in this Privacy Policy, provide ongoing access to our algorithmic services, resolve technical disputes, and adhere to statutory tax or audit retention requirements. Once data is no longer necessary for operational or legal mandates, it is securely destroyed or irreversibly anonymized.

6. Your Privacy Rights

Subject to applicable law, you have specific rights regarding your personal information, including the right to request access to the data we maintain about you, request corrections to inaccurate or incomplete records, and request deletion or restriction of processing. To exercise any of these statutory rights, please submit a formal written request to our designated privacy representative.

7. Privacy Office Contact Details

For questions, privacy grievances, or requests concerning personal information management, please reach out to:

• Privacy Officer: Sharestead AI Legal & Data Compliance
• Address: Bank Street 222, H3B 1A7 Montréal, CA
• Email: [email protected]
• Telephone: +1 (416) 130-1586